About IPX Brooklyn
IPX Brooklyn is set to be the largest dedicated indoor pickleball facility in New York City. With 13 professional courts, a dedicated gym area, shower facilities, a party/event area, and a 3rd-party vendor service space, we aim to be the premier destination for pickleball enthusiasts in New York City. Our philosophy is simple: work, play, chill — a 24/7 home for NYC pickleballers, all year round. Affiliate with the successful IPX pickleball brand with locations in Texas and California, we are looking for passionate, community-driven people to join our team and help us build something the city has never seen before.
Position Overview: The Operations & Sales Manager is the operational anchor of IPX Brooklyn. You are responsible for the financial performance, day-to-day facility excellence, and driving revenue through membership sales and the execution of daily programming and events. Your core focus is on execution and delivery—ensuring the physical space runs flawlessly while actively capturing and fulfilling existing customer demand to grow our member base.
Compensation & Structure: This is an hourly W-2 position compensated at $24.00 per hour. The role requires a full-time, fixed schedule of approximately 40-45 hours per week, yielding a predictable gross weekly pay of up to $1,080. We process payroll weekly to ensure reliable, timely compensation for our team. A meaningful performance bonus structure will be discussed and finalized during the hiring process.
Key Responsibilities: As the Operations & Sales Manager, your major responsibility is driving sales from memberships and day-to-day programming based on customer demand. You will develop and execute aggressive sales strategies to capture membership acquisitions, daily event bookings, and private court rentals.
Operationally, you will oversee all daily facility functions, including opening and closing procedures, to ensure a premium environment for all members. You will serve as the primary manager for the 3rd-Party Vendor Service Area, acting as the main point of contact for vendor logistics, deliveries, and compliance. Additionally, you will directly manage and task the landlord-provided Facility/Maintenance staff to ensure the entire 40,000 sq ft space, including courts, gym, and showers, remains pristine.
Alongside the Programming & Events Manager, you will co-manage a team of four remote marketing contractors to drive local awareness and sales, while working together to hire, train, and oversee the hourly Member Specialist team on the floor.
Qualifications: Candidates must have a minimum of 2 to 4 years of experience in sports programming, coaching management, or event sales and design. A deep passion for and knowledge of pickleball is required. Proven experience in exploring market opportunities and developing successful athletic programs or events that drive new revenue and community engagement is essential. We are seeking individuals with excellent organizational and project management skills, as well as strong communication and interpersonal skills to build relationships with members, staff, and instructors. A Bachelor’s degree in Sports Management, Hospitality, or a related field is preferred.
